1 Check your Flash version
Your Flash player version is displayed in Red to the left.
  • is it 9,0,115,0 or higher?

  • If it is, choose YES to proceed to Step 3 below - Check Firewall

  • If it is not 9,0,115,0 or higher, choose NO.

You need to install the latest version of the Flash player. Available as a free download from Adobe.

Please completely uninstall Flash before reinstalling the same version following
adobe's instructions here.

When you have reinstalled Flash restart the tests.